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Terms & Conditions

Terms & Conditions
Acceptance of the Terms

By accessing or using Entain Australia, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

Eligibility Requirements

Users must meet certain criteria to participate in our services. By creating an account, you confirm that you understand and fulfill these requirements.

Minimum Age Requirements

You must be at least 18 years old to register and use our services. We reserve the right to request verification of your age at any time.

Geographic Restrictions

Entain Australia operates under Australian law and is licensed to serve customers in Australia, specifically in New South Wales, Victoria, Queensland, and South Australia. We do not accept users from restricted jurisdictions, including China, Hong Kong, Iran, North Korea, Syria, and the United States.

Account Registration Rules

Creating an account with Entain Australia is a straightforward process. During registration, you will be required to provide accurate personal information.

One-Account-Per-User Policies

You are allowed to maintain one account only. Duplicate accounts are prohibited and will be closed, resulting in potential forfeiture of funds.

Identity Verification and KYC

To comply with legal obligations, we require users to provide valid identification before account activation and prior to any withdrawals. This process includes verifying your identity, age, and residential address.

Account Accuracy Obligations

Users must ensure that all information provided during registration and thereafter is accurate and up to date. Failure to provide accurate information may result in account suspension or closure.

Account Security Responsibilities

You are responsible for maintaining the confidentiality of your login details. Please do not share your account credentials with anyone.

Login Credentials and Password Protection

You are responsible for all actions taken under your account. If you believe your account has been compromised, you must notify us immediately to secure your information.

Restricted Behaviour and Prohibited Activities

Engaging in fraudulent activities, including but not limited to money laundering, collusion, or any forms of cheating, is strictly prohibited. Violating these rules may result in account suspension or legal action.

Multi-Accounting and Fraud Prevention

We monitor accounts for suspicious behaviors. Any indication of multi-accounting or fraud may result in immediate account suspension.

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms that you will agree to upon their activation. You are encouraged to review the conditions related to each bonus carefully.

Wagering and Gameplay Conditions

All bonuses must be wagered according to specified requirements. The conditions for each promotion will be clearly outlined at the time of the offer.

Bonus Abuse Prevention

We employ strict measures to prevent bonus abuse. Excessive exploitation of promotions may lead to the disqualification from current and future offers.

Deposits and Withdrawals

All transactions related to deposits and withdrawals must adhere to our outlined methods and limits. Please ensure that you review these procedures carefully.

Verification Before Withdrawals

Withdrawal requests are subject to identity verification to prevent fraud. This verification must be completed before any funds can be accessed.

Processing and Review Procedures

Withdrawal requests will generally be processed within specified timeframes. Please allow adequate time for processing, keeping in mind that additional verification may be required.

Responsible Gambling Expectations

We encourage responsible gambling and provide tools for users to set limits on their spending. Familiarize yourself with these options available in your account settings.

Self-Exclusion and Account Restrictions

If you wish to limit or temporarily suspend your betting activity, you may apply for self-exclusion. Options for self-exclusion will be available within your account.

Game Fairness and RNG Systems

We are committed to ensuring fair play in all of our offerings. Our random number generators (RNGs) and gaming systems undergo regular audits to ensure compliance with industry standards.

Technical Interruptions or Voided Gameplay

In the event of technical issues, Entain Australia reserves the right to void gameplay where necessary. We will attempt to resolve these issues as swiftly as possible.

Suspension or Closure of Accounts

Entain Australia may suspend or close your account if you violate these Terms & Conditions. Users will be notified of any account changes.

Intellectual Property and Platform Ownership

All content and branding related to Entain Australia are the property of our company and protected under intellectual property laws. Unauthorized use or duplication of content is prohibited.

Limitation of Liability

While we strive to provide a reliable service, Entain Australia is not responsible for any losses or damages resulting from your use of the platform, including but not limited to errors, downtime, or third-party actions.

Modification of Terms

These Terms & Conditions may be updated from time to time. Continued use of the platform following any changes constitutes your acceptance of the revised terms.

Contact or Support Guidance

If you have any questions or concerns regarding these Terms & Conditions, please contact our customer support through the available channels on our website.

Applicable Licensing or Regulatory Oversight

Entain Australia operates under the licensing authority of Liquor & Gaming NSW and complies with all relevant Australian regulations.